From Humble Beginnings to HVAC Excellence: The Highlands Quality Climate Control Story
A Journey of Growth and Dedication
Highlands Quality Climate Control has come a long way since its humble beginnings in 1985. Founded by John and Mary Highland, this family-owned business started as a small operation serving the local community with basic heating and cooling services. Today, it stands as a leader in the HVAC and plumbing industry, known for its expertise and commitment to customer satisfaction.
The Early Years
When John Highland first started the company, he operated out of his garage with a single truck and a handful of tools. His wife, Mary, managed the bookkeeping and scheduling from their kitchen table. Their dedication to quality work and personalized service quickly earned them a loyal customer base.
Expansion and Innovation
As the business grew, so did its capabilities. In the 1990s, Highlands Quality Climate Control:
- Expanded its service area to cover the entire county
- Added plumbing services to its repertoire
- Invested in cutting-edge HVAC technology
- Hired and trained a team of skilled technicians
A Commitment to Excellence
Throughout its growth, the company never lost sight of its core values. The Highlands family instilled a culture of excellence in every aspect of the business, from customer service to technical expertise. This dedication to quality has been the driving force behind the company’s success.
Today’s Highlands Quality Climate Control
Now in its second generation of family ownership, Highlands Quality Climate Control continues to thrive. With a fleet of modern service vehicles, state-of-the-art diagnostic tools, and a team of certified technicians, the company offers comprehensive HVAC and plumbing services to residential and commercial clients alike.
From routine maintenance to complex system installations, Highlands Quality Climate Control has become the go-to expert for all things related to indoor comfort and plumbing needs. As they look to the future, the Highland family remains committed to providing the same level of quality and care that has defined their business for nearly four decades.